Capstone Roofing, Inc.

Capstone Roofing, Inc. is a family-owned enterprise renowned for installing a comprehensive range of roofing systems for residential and commercial clients in Napa, Sonoma, and Marin Counties. Founded by Nathan DuCharme, who took over from his father in 1999, the company prides itself on detailed, high-quality work and maintaining customer satisfaction by leaving properties cleaner than they found them. Capstone Roofing has been recognized with the prestigious Diamond Certified award, indicating their rating as Highest in Quality and Helpful Expertise, which highlights their proficiency in the industry.

The company's operational model is designed to deliver quick project completion without compromising quality. With two dedicated crews and a mobile unit stocked with necessary supplies, they can often complete roofing projects in one day. This efficiency does not come at the expense of thoroughness; every project is closely managed to ensure it aligns with the client's specific needs and budget.

Capstone Roofing emphasizes open communication throughout the project lifecycle. This approach builds a trust-based relationship with clients, ensuring they are informed about any developments, delays, or specific requirements, such as moving pictures or protecting items during construction. Owner Nathan DuCharme notes that this level of communication and a commitment to customer service set them apart in a competitive market, contributing significantly to their business's long-term success.

Capstone Roofing also stands out for their approach to warranty management. They offer significant warranties, with ten-year coverage for sloped roofs and five-year coverage for flat roofs. However, they ensure clients fully understand the terms and limitations of these warranties, emphasizing the importance of choosing certified installers to maintain warranty validity.

While the Diamond Certified status provides a positive indicator, it is crucial to recognize that it does not eliminate the need for due diligence. Potential clients are advised to:

- Verify all warranty terms and ensure they understand the extent of coverage.
- Confirm that the company's insurance and certifications are current and applicable.
- Request project timelines and verify details about the specific crew that will be handling their installation.

The company has achieved a high ONE AllRatings score—a super-composite rating based on customer star scores and reviews from all major review sites, optimized for accuracy and recency.

Services Offered:
- Residential and commercial roofing installations
- Sloped roof projects
- TPO roofing systems
- Free roofing estimates

Serving Area:
Napa, Sonoma, and Marin Counties